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My husband and I are long time 2nd Wind customers (20 plus years) and have always been pleased with our service technicians, first Rich, and now Justin. After the recent flood, we found out our crawlspace was flooded and our furnace, ductwork, and AC all needed to be replaced. From the beginning to the end of the process, we were pleased with their courteous and well trained staff. Our team leader, Sonya, assisted us with scheduling the work, made sure we had access to portable heaters, and she along with Mark, provided us with all the necessary paperwork to file a claim with FEMA. The team that actually installed our new system, Brian and Dave, worked tirelessly throughout the week to get the job done. They were always professional, polite and respectful of our home. Justin, our technician, came out the last day and double-checked the installation and made sure everything was cleaned up and all debris (including a concrete slab) was removed from our home. We even had some other companies that did additional work under the house remark on the quality of work 2nd Wind did. In summary we would highly recommend 2nd Wind for any of your HVAC needs.
Tony & Karen Burks

Date Posted: 12.09.15


 
   

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